Profile

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Executive Profile

I am a commercially disciplined Chief Executive, Founder and experienced Non-Executive Director with more than 35 years of board-level leadership across Telecommunications, Technology, Software, Retail, Hospitality and Education catering services.

I have led complex turnarounds, negotiated bank and creditor restructurings, managed regulatory disputes at High Court level, executed multi-million-pound exits, and scaled start-up ventures into sustainable, profitable enterprises. My experience spans PLC, private equity-backed and founder-led organisations.

I combine entrepreneurial insight with institutional governance training, bringing independent judgement, financial rigour and strategic clarity to boards navigating growth, restructuring, digital transformation or investment readiness.

I offer real-life experience of both successes and failures from a varied career spent in both independent and corporate environments.

Career Achievements & Board-Level Impact

Mediacom Telecommunications Plc – Commercial Director

An early indirect access telecommunications provider serving B2B blue-chip clients across the UK.

  • Joined during increasing market pressure from larger competitors.
  • Renegotiated significant bank and supplier debt exposure.
  • Designed and executed a turnaround strategy with founders.
  • Negotiated and completed sale of the Group within six months to Telegroup Inc (NASDAQ listed).
  • Invited to co-found as a minority investor Localtel/Screaming.net in recognition of commercial success.

Board relevance: strategic turnaround, creditor negotiation, exit execution, shareholder alignment.

Localtel / Screaming.net – Co-Founder & CEO

  • Co-founded the UK’s first free-time ISP.
  • 30,000 consumer customers within eight weeks of launch
  • Opened two national call centres within six months, part grant funded.
  • Achieved multi-million-pound turnover within 11 months.
  • Managed regulatory disputes with British Telecom and OFTEL following deregulation.
  • Secured two provisional orders against BT.
  • Successfully litigated anti-competitive behaviour in the High Court.
  • Negotiated multi-million pound sale to World Online International BV.
  • Retained as CEO post-acquisition.
  • Led UK integration under Tiscali, delivering £17m+ annual savings.

Board relevance: regulatory oversight, litigation governance, integration strategy, cost transformation, strategic sale execution.

IDG Holdings – Founder & Acquirer

  • Acquired and integrated multiple B2B and retail businesses.
  • Built group EBITDA through disciplined M&A.
  • Structured portfolio rationalisation and exit.
  • Maintained parallel angel investment portfolio.

Board relevance: acquisition governance, capital allocation discipline, value extraction strategy.

Gladstone PLC – Non-Executive Director

  • Invested in turnaround phase at 3p per share.
  • Collaborated with the executive team to reposition the business.
  • Supported revenue and profitability growth.
  • Exit achieved at over 25p per share to Constellation Software Group of Canada.

Board relevance: Software governance, shareholder value creation, PLC governance strategic oversight in a turnaround environment.

Retail, Multi-Site & Hospitality Leadership

Three Cooks Bakery Group – CEO (MBI)

  • Acquired 250-site retail chain (£50m turnover).
  • Delivered operational turnaround and rebrand.
  • Developed an education catering subsidiary.
  • Managed pre-pack and asset sale (including to Greggs PLC).
  • Led MBO creating Innovate Services.

Innovate Services Limited – Founder & CEO

  • Grew from one contract to over 100.
  • Increased revenue from £170k to £19m within 4 years
  • Directed successful management buyout led by impact investor.

Harbour & Jones & CH&Co Group – Executive Board Roles

  • Delivered 10% revenue growth and 7% GP improvement pre-merger.
  • Maximised earn-out performance, exceeding targets by 24%.
  • Post-merger integration across the £152m revenue London division.
  • Improved GP by 3% and reduced labour by 2.7%.
  • Created a new £7m revenue stream through in-house staffing technology.
  • Launched digital sales platform eve generating £1m+ in new revenue.

Camm & Hooper – CEO (Post-Covid Turnaround)

  • Managed CVA process and complex creditor negotiations.
  • Rebuilt senior leadership team.
  • Released £2m+ working capital.
  • Improved EBITDA through cost restructuring.
  • Managed 350+ shareholders.
  • Structured and executed sale through a pre-pack to Broadwick Entertainment Group, creating a platform for £40m food division growth.

Continuous Professional Development & AI Governance

I am committed to continual personal development to remain relevant to modern board environments.

  • Accredited in behavioural sciences through DISCflex (International Coaching Association framework).
  • Completed AI micro-courses through Ivee. (Mico AI Learning Courses)
  • Completed formal certification in AI in business processes through Imperial College London.
  • Continues to develop practical AI application knowledge through active board involvement.

Artificial Intelligence

Qtell – Board Advisor

Qtell is an AI-driven data intelligence and reporting platform serving the B2B hospitality and multi-site sector.

The platform applies artificial intelligence to:

  • Consolidate fragmented operational and financial data into a single reporting environment
  • Enable natural-language querying of business performance metrics
  • Identify trends, anomalies and performance drivers in real time
  • Deliver automated, actionable insights back into operational systems

Qtell moves beyond traditional dashboard reporting by embedding AI into daily decision-making, improving margin visibility, revenue optimisation and operational discipline.

Board relevance: AI governance, data integrity oversight, commercial insight automation, and scalable SaaS growth strategy.

Framework 42 – Board Advisor

Framework42 is an AI-enabled project and change management platform designed for change consultants, large accountancy practices and organisations implementing significant transformation programmes.

The platform utilises AI to:

  • Structure and generate intelligent transformation frameworks
  • Automate assessment processes
  • Standardise reporting outputs
  • Improve consistency and efficiency in complex change environments

Framework42 embeds AI within structured governance workflows, supporting disciplined project execution and measurable transformation outcomes

Strategic Advisory – CLARAI

Through CLARAI,  I advise  Leadership and boards on:

  • Leadership development and behavioural profiling (DISCflex)        
  • AI integration into operational processes
  • Commercial performance transformation
  • Founder transition and governance maturity

This ensures that his board contribution is both grounded in traditional governance discipline and informed by emerging AI-led operational evolution.

Core Board Competencies

  • Turnaround and restructuring oversight
  • Debt renegotiation and creditor engagement
  • M&A and post-merger integration
  • Regulatory and litigation governance
  • Multi-site operational governance
  • Shareholder value creation
  • Digital transformation and AI strategy input
  • Governance in founder-to-investor transition
  • Performance metrics and KPI accountability
  • Executive succession and leadership development

Suitability for Non-Executive Appointment

As a non-executive member of your team, I offer:

  • Independent, commercially grounded judgement
  • Deep experience of scaling, restructuring and exiting businesses
  • Practical understanding of investor and banking environments
  • Exposure to both traditional industries and AI-enabled platforms
  • Governance discipline supported by formal IOD training
  • Calm oversight during crisis and transition

In Summary:

I provide the board with a unique blend of executive leadership, discipline, and founder instinct. I have successfully established, expanded, restructured, and exited businesses in regulated, technology-enabled, and multi-site environments, all while enhancing governance maturity and protecting shareholder value. I possess an understanding of capital, risk, and growth from both the executive and investor perspectives, and I provide a level-headed, impartial assessment when making decisions that are both commercially and reputationally significant. In summary, I provide strategic clarity, financial rigour, and constructive challenge, always in accordance with the creation of long-term value for all stakeholders.